Refund and Returns Policy

Refund and Returns Policy – Sazz Station

At Sazz Station, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.

🛍️ Product Returns

• You can return products within 7 days of delivery.
• Items must be unused, unopened, and in their original packaging.
• Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.

🔁 Exchange Policy

• We offer exchanges for defective or damaged products.
• Please contact us within 48 hours of receiving your order with a photo of the issue.

💳 Refunds

• Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 5–7 business days via the original payment method.

❌ Non-Returnable Items

• Opened or used beauty products (due to hygiene reasons)
• Services or salon appointments once availed

📞 How to Start a Return

To initiate a return or exchange, please contact us at:
📧 contact@sazzstation.com
📞 +977-982-3113369

Include your Order ID and a brief description of the issue.

Note: Sazz Station reserves the right to update or modify this policy without prior notice. We recommend reviewing it before making a purchase.